Portal for residents
- Leibnizstraße 26 a – d, 38678 Clausthal-Zellerfeld
Everything you need to know about living in Haus XI!
Dormitory ABC
- Accommodation confirmation: See registration office
- Airing: 3 times a day for a few minutes with the window wide open
- Bicycle parking spaces: Available in front of the house entrances, plus one bicycle room in the basement
- Broadcasting fees: More information at www.rundfunkbeitrag.de
- Cardof the TU/TU-Card/Mensa‐Card:See TU-Card
- Certificate of enrolment: Please present your valid certificate of enrolment to the dormitory support at the beginning of each semester. It can be uploaded via the portal.
- Cleaning: The tenants need to clean their rooms on their own. Only the study room is cleaned once a week.
- Cleaning of the hob: Please clean the hob and the oven properly after use.
- Clerk: Responsible for all matters relating to the rental contract
- Damage report: You can file a damage report via the portal.
- Deposit repayment: approx.6 weeks after the termination of the rental contract
- Doorbell labelling: Performed by the dormitory support when you move in, also for subtenants
- Dormitory support: Responsible for moving in and moving out, handing over of the keys and everything related to life in the dormitory
- Dryer: See washing machines / dryers
- Duration of residence: Currently limited to a maximum of 5 years
- Emergency exits / escape routes: It is essential to keep escape routes clear! Please observe the according signs.
- Energy costs: Please switch off the light when leaving the room. Also turn off the heater if the window is open.
- Fan in the bathroom: Filters are regularly changed by employees of the Student Services.
- Fire alarm: See smoke detector
- Fire extinguishers: Located in every corridor of the shared flats. In the case of negligent use, additional costs will arise for the residents responsible.
- Fire safety regulations: You can find the current fire safety regulations here.
- Furniture: The existing furniture mustn’t be swapped out.
- GEZ: See broadcasting fees
- Heating / thermostat: The temperature is not set on the radiator itself but on the room thermostat. Night setback of the heating takes place between 10 p.m. and 6 a.m.
- House rules: Please observe the house rules in the dormitory. You can find these in the rental terms in the download area.
- Internet: You only need a LAN cable to connect to the internet. You can find the user agreement in the download area.
- Letterbox(‐labelling):Performed by the dormitory support when you move in. Please also contact the dormitory support if you are a subtenant.
- Liability insurance: Included with the conclusion of the rental contract (more information in the download area)
- Loss of keys: Please contact the dormitory support.
- Mensa card:See TU‐Card
- Mobile phone number: Please give your current mobile phone number to the dormitory support.
- Moving: Moving or changing rooms is possible for a fee. If you wish to move within the dormitories, please apply again and contact the responsible clerk. You can also submit an exchange application via the portal.
- Moving out: Make an appointment with the dormitory support 14 days before moving out
- Online damage report: See defect report
- Pets: Not allowed in the dormitory
- Post (delivery): There is a letterbox for each apartment. Please be sure to provide the room number in the address!
- Pre‐acceptance:You have to make an appointment with the dormitory support for the pre-acceptance within 3 days after submitting your cancellation. The current condition of the room is recorded for the purpose of any renovation after moving out.
- Quiet times: Can be found in the house rules (more information: See house rules)
- Registration office / citizens' office: Register within 14 days after moving in with the accommodation confirmation that you receive from the dormitory support when you move in.
- Residence: See registration office
- Residence entitlement: Every student is entitled who is enrolled at the universities in our area of responsibility.
- Room exchange: See moving
- Room temperature: Please ensure that the room temperature is constant. Don’t let the room cool down for a longer period.
- Security: Please close doors and windows when leaving the room/apartment
- Shared kitchens/bathrooms: Must be left clean after each use
- Shower/ silicone: Please wipe the shower with a dry cloth after each use to prevent mould formation
- Smoke detectors: Available. Never open or manipulate the device yourself! Maintenance is performed by the company Minol. Please report defective smoke detectors to the dormitory support or directly to Minol: Phone (0711) 94 91 19 99
- Smoking: Prohibited in all halls and common rooms!
- Storage rooms: Available. If there is free capacity, only intended for small items belonging to the residents of the dormitory
- Subletting: Possible under certain conditions. You will receive the sublease agreement from your responsible clerk.
- Tableware: NOT included. All tenants are responsible for dishes themselves.
- Termination: In the case of the semester contract, termination is possible with a notice period of two months to the end of the semester (more information in the rental contract).
- TU‐Card:The electronic student ID can also be used as a library card and cafeteria card. Information at www.tucard.tu-clausthal.de You also need the card to use the washing machines and dryers in the dormitory.
- TV: Cable TV connection socket is available in every room.
- Voltage: 220 V
- Washer/dryer:Are available and can be used for a fee with the TU-Card. Detergent is added automatically and mustn’t be added yourself. Please do NOT dry your laundry in the room, apartment or hall!
- Waste/-separation: Please separate waste and dispose of it properly on a regular basis. Waste bins are available in / at the dormitory. Waste bins are available for the following types of waste:
Residual waste = grey
Plastic waste = yellow
Paper / cardboard = blue
What belongs in which bin?
There are public containers for glass and cardboard/paper available near the dormitory.
Emergency numbers
| Locksmith (public) | Company Meineke, Phone (053 21) 13 58 |
| Water main breaks | Company Lehne, Mobile (0160) 582 39 46 |
| Fire brigade | 112 |
| Police | 110 |
| Rescue directing centre | 19 222 |
| Medical on-call duty | 116 117 |
| Poison control centre | (0551) 192 40 |
| Emergency on-call duty (until 10.00 p.m.) | Employee Studierendenwerk OstNiedersachsen, Mobile (0152) 56 71 23 11 |
| Emergency service fire alarm systems | Company Sikomm, no call necessary, message is sent automatically. |