Portal for residents

Marenholtzstraße 11/12, 38118 Braunschweig

Everything you need to know about living in the guest apartments at Marenholtzstraße!

Dormitory ABC

Accommodation confirmation: See registration office
Airing: 3 times a day for a few minutes with the window wide open. In this video we have summarised all information on correct airing for you.
Bicycle parking spaces: are available in front of the house
Broadcasting fees: More information at www.rundfunkbeitrag.de. You have already received further information about the broadcasting fees with the rental contract.
Certificate of enrolment: Please present your valid certificate of enrolment to the dormitory support at the beginning of each semester. It can be uploaded via the portal.
Cleaning of the hob: Please clean the hob and oven properly after use. Please buy induction-compatible pots and pans, otherwise the hob will not work.
Clerk: Responsible for all matters relating to the rental contract
Damage report: You can file a damage report via the portal.
Deposit repayment: approx.6 weeks after the termination of the rental contract
Doorbell labelling: Performed by the dormitory support when you move in, also for subtenants
Dormitory support: Responsible for moving in and moving out, handing over of the keys and everything related to life in the dormitory
Dryer: See washing machines / dryers
Duration of residence: Currently limited to a maximum of 5 years
Emergency exits/escape routes: It is essential to keep escape routes clear! Please observe the according signs.
Energy costs: Please switch off the light when leaving the room. Also turn off the heater if the window is open.
Feedback: We appreciate any feedback - for example regarding the furniture, the apartments, the kitchen or anything else you notice. Please feel free to contact us via email at: Feedback-Wohnen@stw-on.de
Fire alarm: see smoke detector
Fire safety regulations: You can find the current fire safety regulations here.
Furniture: The existing furniture mustn’t be swapped out.
GEZ: See broadcasting fees
Give & Take-Room: Want to get rid of something or need something to finish your room? This is the place for you: Give & Take Room
Heating / thermostat: In this video we have summarised all information on correct heating for you.
House rules: Please observe the house rules in the dormitory. You can find these in the rental terms in the download area.
Internet: You get information on the Internet access with the rental contract and when moving in. You can find the user agreement in the download area.
Letterbox(‐labelling): Performed by the dormitory support when you move in. Please also contact the dormitory support if you are a subtenant.
Liability insurance: Included with the conclusion of the rental contract (more information in the download area)
Loss of keys: During office hours, please contact the dormitory support, after which you can contact the locksmith (subject to a fee). You can find information on our notice boards in your residential unit and below under emergency numbers.
Mensa card: See student ID
Mobile phone number: Please give your current german or european mobile phone number to the dormitory support.
Moving: Moving or changing rooms is possible for a fee. If you wish to move within the dormitories, please apply again and contact the responsible clerk. You can also submit an exchange application via the portal.
Moving out: Make an appointment with the dormitory support 14 days before moving out
Online damage report: See defect report
Pets: Not allowed in the dormitory
Post (delivery): There is a letterbox for each apartment.
Pre‐acceptance: You have to make an appointment with the dormitory support for the pre-acceptance within 3 days after submitting your cancellation. The current condition of the room is recorded for the purpose of any renovation after moving out.
Quiet times: Can be found in the house rules (more information: See house rules)
Registration office/citizens' office: Register within 14 days after moving in with the accommodation confirmation that you receive from the dormitory support when you move in.
Residence: See registration office
Residence entitlement: Every student is entitled who is enrolled at the universities in our area of responsibility.
Room exchange: See moving
Room temperature: Please ensure that the room temperature is constant. Don’t let the room cool down for a longer period.
Security: Please close doors and windows when leaving the room/apartment
Shared kitchens/bathrooms: Must be left clean after each use
Shower/ silicone: Please wipe the shower with a dry cloth after each use to prevent mould formation
Smoke detectors: are available. Do not open or tamper with them yourself under any circumstances! You can find all instructions for use here.
Smoking: Prohibited in all halls and common rooms!
Storage rooms: There are no storage rooms at the dormitory.
Student ID:The electronic student ID can also be used as a library card and cafeteria card. You also need the card to use the washing machines and dryers in the dormitory. More on the TUcard and HBK-Card.
Subletting: Possible under certain conditions. You will receive the sublease agreement from your responsible clerk.
Tableware: is included
Termination: In the case of the semester contract, termination is possible with a notice period of two months to the end of the semester (more information in the rental contract).
Voltage: 230 V
Washer/dryer: are available in the laundry room in the basement at Marenholtzstraße 12 and can be used for a fee with the Wewash app. You will receive all the necessary information when you move in. You will also find the information on the machines. Please do not dry laundry in your room, apartment, or hallway. Please use the dryers.
Waste/-separation: Please separate waste and dispose of it properly on a regular basis. Waste bins are available in / at the dormitory. Waste bins are available for the following types of waste:
Residual waste = grey
Plastic waste = yellow
Paper / cardboard = blue
Organic waste = green
What belongs in which bin?
There are public containers for glass and cardboard/paper available near the dormitory.

Emergency numbers

Caretaker BBG	Helge Rieseler: Mobil 0160 1644313 Tel. 0531 2413-158 E-Mail team2@baugenossenschaft.de Mariusz Makarewicz Mobil 0160 1644190 Tel. 0531 2413-156 E-Mail team2@baugenossenschaft.de
emergency service availability (Mon to Fri 17.00 to 22.00 o’clock, Sat – Sun 7.00 to 22.00 Uhr)	Klaus Layda: Mobil (0152) 56 71 21 41
Locksmith service (subject to a fee)	Firma HSBoy, Tel. (0531) 79 90 90
fire department	112
Police	110
Rescue coordination center	19 222
Medical on-call service:	116 117
poison control center	(0551) 192 40

Give & Take-Room

You can bring items that you no longer need but are still functional and usable to the Give & Take Room. Someone else may be able to use exactly that item! In short: just bring us anything that others might need to get started and live in their own small apartment! You can donate items such as crockery, cutlery, pots, pans, bowls, small furniture, and items such as bedside tables, clothes hangers, bowls, decorations, bedside or desk lamps, etc.

The Give & Take Room is also open to residents of other dormitories. You will find the Give & Take Room in the basement of the Langer Kamp dormitory – go in the door, turn left, and then go down the stairs.

Opening hours:
Thu 7.00 p.m. – 8.00 p.m.