Social and financial counselling

Our social and financial counseling is there for you if you have questions and difficulties of a financial, social and personal nature. Sometimes a brief information is enough, sometimes the problem solution requires a more intensive discussion. With their knowledge of a wide range of topics, our counselors help you find solutions.

As a rule, counseling takes place in a personal one-on-one meeting. However, you can also call or send an e-mail - all inquiries are, of course, treated confidentially.

Open consultation hours

At present, the social and financial counselling does not offer open office hours in order to avoid waiting times and to comply with hygiene regulations.

However, we can be reached by telephone and e-mail at any time, and appointments for a personal counseling session can also be made in this way.

Personal counseling is currently not available anonymously. Please bring the completed data protection form with you to your consultation.

3G during counselling

In order to be able to maintain our offer of personal counselling as constantly as possible, we ask you to enter our rooms only if you are vaccinated, recovered or recently tested.

Please get tested regularly, even if you are vaccinated or recovered. This increases everyone‘s safety during the counselling sessions.