Portal for residents

In den Twieten 14, 29556 Suderburg

Everything you need to know about living in the Calluna dormitory!

Dormitory ABC

Accommodation confirmation: See registration office
Airing: 3 times a day for a few minutes with the window wide open
Bicycle parking spaces: Available in front of the house restaurant
Broadcasting fees: More information at www.rundfunkbeitrag.de
Certificate of enrolment: Please present your valid certificate of enrolment to the dormitory support at the beginning of each semester. It can be uploaded via the portal.
Cleaning: The tenants have to clean the rooms independently after soiling or use, respectively.
Cleaning of the hob: Please clean the hob and the oven properly after use.
Clerk: Responsible for all matters relating to the rental contract
Damage report: You can file a damage report via the portal.
Deposit repayment: approx. 6 weeks after the termination of the rental contract
Doorbell labelling: Performed by the dormitory support when you move in, also for subtenants
Dormitory support: Responsible for moving in and moving out, handing over of the keys and everything related to life in the dormitory
Dryer: See washing machines / dryers
Duration of residence: Currently limited to a maximum of 5 years
Emergency exits / escape routes: It is essential to keep escape routes clear! Please observe the according signs.
Energy costs: Please switch off the light when leaving the room. Also turn off the heater if the window is open.
Fan in the bathroom: Filters are regularly changed by employees of the Student Services.
Fire alarm system: In case of problems, please contact Mr Luther (see below).
Fire extinguishers: Located in the house corridors. In the case of negligent use, additional costs will arise for the residents responsible.
Fire safety regulations: You can find the current fire safety regulations here.
Furniture: The existing furniture mustn’t be swapped out.
GEZ: See broadcasting fees
Heating / thermostat: Night setback of the heating takes place between 10 p.m. and 6 a.m.
House rules: Please observe the house rules in the dormitory. You can find these in the rental terms in the download area.
Internet: You get Internet access with the rental contract. You can find the user agreement in the download area.
Letterbox(‐labelling):Performed by the dormitory support when you move in. Please also contact the dormitory support if you are a subtenant.
Liability insurance: Included with the conclusion of the rental contract (more information in the download area)
Loss of keys: Contact the locksmith (see below).
Mensa card:See student ID
Mobile phone number: Please give your current mobile phone number to the clerk.
Moving: Moving or changing rooms is possible for a fee. If you wish to move within the dormitories, please apply again and contact the responsible clerk. You can also submit an exchange application via the portal.
Moving out: Make an appointment with the dormitory support 14 days before moving out
Online damage report: See defect report
Pets: Not allowed in the dormitory
Post (delivery): There is a letterbox for each apartment. Please be sure to provide the room number in the address!
Pre‐acceptance:You have to make an appointment with the dormitory support for the pre-acceptance within 3 days after submitting your cancellation. The current condition of the room is recorded for the purpose of any renovation after moving out.
Quiet times: Can be found in the house rules (more information: See house rules)
Registration office / citizens' office: Register within 14 days after moving in with the accommodation confirmation that you receive from the dormitory support when you move in.
Residence: See registration office
Residence entitlement: Every student is entitled who is enrolled at the universities in our area of responsibility.
Room exchange: See moving
Room temperature: Please ensure that the room temperature is constant. Don’t let the room cool down for a longer period.
Security: Please close doors and windows when leaving the room/apartment
Shared kitchens: Must be left clean after each use
Shower/ silicone: Please wipe the shower with a dry cloth after each use to prevent mould formation
Smoke detectors: Available. Never open or manipulate the device yourself! Maintenance is performed by the company Minol. Please report defective smoke detectors directly to Minol: Phone (0711) 94 91 19 99.
Smoking: Prohibited in all halls and common rooms!
Storage rooms: there are no storage rooms at the dormitory
Student ID:The electronic student ID can also be used as a library card and cafeteria card. More on the OstfaliaCard
Subletting: Possible under certain conditions. You will receive the sublease agreement from your responsible clerk.
Tableware: NOT included. All tenants are responsible for dishes themselves.
Termination: In the case of the semester contract, termination is possible with a notice period of two months to the end of the semester (more information in the rental contract).
TV: Cable TV connection socket is available in every room.
Voltage: 220 V
Washer/dryer:Are available and can be used without a fee. Detergent is added automatically and mustn’t be added yourself. Please do NOT dry your laundry in the room, apartment or hall!
Waste/-separation: Please separate waste and dispose of it properly on a regular basis. Waste bins are available in / at the dormitory. Waste bins are available for the following types of waste:
Residual waste = grey
Plastic waste = yellow
Paper / cardboard = blue
What belongs in which bin?
There are public containers for glass and cardboard/paper available near the dormitory.

Emergency numbers

Locksmith + emergency on-call-duty (until 10.00 p.m.)	Mr Michael Luther, Mobile (0171) 325 17 03
Fire brigade	112
Police	110
Rescue directing centre	19 222
Medical on-call duty	116 117
Poison control centre	(0551) 192 40

Cleaning of common rooms

We expect all tenants to leave the common rooms in a tidy, neat condition after use. The hob and the oven must be left clean after each use. Please also read our rental conditions point 10.